Conservation Level

Effective April 1,2024, THE CONSERVATION LEVEL IS AT A

   STAGE I Voluntary Level

Learn About The Conservation Levels

It is important to know the meaning of the various levels. Click the button below to go to a page with details in English.

You Can Conserve Water Now

There are many things you can today starting today to conserve our precious water. Click the button below for some useful tips.

Milford, Massachusetts 01757

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OFFICE HOURS

MONDAY – FRIDAY 8:00 A.M. – 4:30 P.M. 

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Update, Sunday, July 21 at 2:30 p.m. – water is being turned back on. If you experience discolored water or air in your lines, please run ONE cold water faucet only for about 5 minutes to clear your line. Thank you for your patience while we repaired this water pipe.

Sunday, July 21 at 8:00 a.m. – Water main break on North Street. Water will be off to the affected houses until the repair is complete.

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Rate Increase as of 7/1/2024

On March 28, 2024, at a scheduled meeting, the Town of Milford Water Commissioners approved an increase of 4% in water rates to begin on July 1, 2024.

The change to the current water usage rates is as follows;

Residential

First 4800 cubic feet – $5.29 per hundred cubic feet will be $5.50 per hundred cubic feet.

Low Income – $4.24 per hundred cubic feet will be $4.41 per hundred cubic feet.

Usage over 4800 cubic feet – $7.94 per hundred cubic feet will be $8.26 per hundred cubic feet.

Low Income – $6.36 per hundred cubic feet will be $6.61 per hundred cubic feet.

Quarterly Service Charge – $42.18 will be $43.87 per quarter for a 5/8 residential meter.

Low Income – $33.73 will be $35.08 per quarter for a 5/8 residential meter.

Please note the Quarterly Service Charge varies and is based on the size of the meter installed at your location, most homes have a 5/8 meter. The total dollar amount of the increase on an individual water bill will vary based on the amount of water used.

non-residential

First 4800 cubic feet – $5.29 per hundred cubic feet will be $5.50 per hundred cubic feet.

Usage over 4800 cubic feet – 5.82 per hundred cubic feet will be $6.29 per hundred cubic feet.

Monthly Service Charge – $24.28 will be $25.25 per month for a 5/8 non-residential meter.

Please note the Monthly Service Charge varies and is based on the size of the meter installed at your location. The total dollar amount of the increase on an individual water bill will vary based on the amount of water used.

Other fees such as Private Fire Service and Hydrants have also increased by 4%. For a complete schedule of rates and fees please see MWD Rates FY25.

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Milford Water Department’s Water Conservation Policy Relative to Irrigation Systems.

As part of the Rules and Regulations M.D.P.U. No.19 – sheet 13 and in response to the Mass Department of Environmental Protection’s request to develop a more aggressive “Water Conservation Policy” to help meet future demands created a Water Conservation Policy, the Water Department has approved policy with the following reference to lawn irrigation systems in effect and has been since January 1, 2005.

Sheet 13, Section 17 – WATER CONSERVATION POLICY

(5) Banned all new lawn irrigation systems connected to the Water Department supply after January 1, 2005. If a customer installed a lawn irrigation system after January 1, 2005 and connected it to the Department’s supply, the Water Department requires the Customer to disconnect the banned irrigation system and the Department also reserves its right to terminate service to this customer until the irrigation system is disconnected.

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WATER CONSERVATION LEVEL

Effective April 1, 2024

Stage I Voluntary Water Conservation level

What does this mean to you as a customer?

OUTSIDE WATER USAGE IS PERMITTED BETWEEN THE HOURS OF 7PM AND 7AM on an ODD / EVEN basis. Those customers with even house numbers may water on even calendar days and those with odd house numbers may use water on odd calendar days. The Department will allow certain exceptions provided you make arrangements with us first. This restriction will run until further notice and should there be any changes in the status of the restriction, you will be properly notified at that time.

Milford Water Department DOES MONITOR FOR VIOLATORS OF THE CONSERVATION STAGES AND WILL ISSUE A WRITTEN WARNING FOR THE FIRST VIOLATION.

SUBSEQUENT VIOLATION WILL RESULT IN THE TERMINATION OF WATER SERVICE. ONCE THE SERVICE HAS BEEN TERMINATED THE COST OF THE RESTORATION WILL BE THE RESPONSIBILITY OF THE OWNER.

The Milford Water Department at this time would like to Thank all of its customers for their cooperation in our Conservation Efforts and by working together we ensure that we have enough water for all our customer needs during the upcoming summer season.

PLEASE VISIT THE WATER CONSERVATION PAGE FOR MORE INFORMATION.

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DEP Drought Advisory Status Icon of Drought Letter 9-1-2022 Drought Letter 9-1-2022 (0.3 MiB)

Level of Echo Lake Icon of Echo Lake Levels 1995-2024 PLUS Capacity Echo Lake Levels 1995-2024 PLUS Capacity (0.1 MiB)

Rainfall Totals Icon of Rainfall 24 Rainfall 24 (78 KiB)

Irrigation Policy Icon of MWC Irrigation Notice MWC Irrigation Notice (0.5 MiB)

MassDEP – brochure on The Value of Public Drinking Water Icon of Water-values Water-values (0.3 MiB)

These pictures were taken at Echo Lake in September 2016.

img_1352 img_1351 img_1350 img_1349 img_1348 img_1347 img_1346 img_1345

Thank you for visiting our web site that is now mobile friendly.  The goal of the site is to give you accurate and up-to-date information about your water supply in Milford.  This site will allow us to do that in a more efficient manner.

You will find information here on a wide variety of subjects including paying your bill on-line, what to do when you are buying or selling your house, reports on water quality, and history of the company.  We hope you will take the time to explore the site’s contents and come back and visit us often.

Your confidence in the water supply is our top priority and we will continue to strive to earn your trust. We welcome your comments and feedback.

David Condrey

Manager, Milford Water Department