Milford, Massachusetts 01757

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OFFICE HOURS

MONDAY – FRIDAY 8:00 A.M. – 4:30 P.M.

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1/14/2026 – 10:00 a.m. – Water Department is working in Jionzo Rd repairing a leak on the water main. Water will be shut off to houses in the area until this repair is complete. Once water is restored, you may experience air in your lines or discolored water. Please run ONE cold water faucet only for about 5 – 10 minutes to clear your line. We apologize for the inconvenience and appreciate your patience while this repair work is done.

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Milford Water Department’s Water Conservation Policy Relative to Irrigation Systems.

As part of the Rules and Regulations M.D.P.U. No.19 – sheet 13 and in response to the Mass Department of Environmental Protection’s request to develop a more aggressive “Water Conservation Policy” to help meet future demands created a Water Conservation Policy, the Water Department has approved policy with the following reference to lawn irrigation systems in effect and has been since January 1, 2005.

Sheet 13, Section 17 – WATER CONSERVATION POLICY

(5) Banned all new lawn irrigation systems connected to the Department supply after January 1, 2005. If a customer installed a lawn irrigation system after January 1, 2005 and connected it to the Department’s supply, the Department requires the Customer to disconnect the banned irrigation system within two business days of notification. In the event the irrigation system is not disconnected within two business days, the service will be terminated and a fine of $500.00 assessed to the customer.  All fines and reconnection fees shall be paid before the service will be restored.

Irrigation systems installed after January 1, 2005 are permitted provided, they are supplied by an alternative water source such as a private well. At no time shall any component of the irrigation system and its plumbing enter any building supplied with water by the Department. The Department reserves the right to inspect all irrigation systems for proper installation and compliance with this restriction. Improperly installed systems and / or systems in violation of this restriction shall result in the termination, by the Department, of the customer’s municipal water service until all violations are remedied. In the event of service termination, all fees, including reconnection fees shall be paid prior to the re-establishment of municipal water service.

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WATER CONSERVATION LEVEL

Effective August 19, 2025, Milford Water Department will be on a STAGE IV Mandatory Water CONSERVATION Level until further notice.

What does this mean to you as a customer?

ALL OUTSIDE WATER USAGE IS FORBIDDEN AT THIS TIME. This means that you may not use any irrigation systems, sprinklers, unattended hoses, handheld hoses, wash vehicles, driveways, decks or houses. This is a complete ban on outside water usage of any kind.

Mandatory Water Conservation Alert Meaning: All outside water use is now in stage IV. This bans the use of any outside water by any Milford Water Department customer and will be strongly enforced.

First violation – written warning.

Second violation – termination of service and $250 fine.

Third violation – termination of service and $500 fine.

Subsequent violations – termination of service and $1,000 fine.

There will be exceptions made upon request for those customers that have livestock, vegetable gardens, no other exceptions will be granted. These customers may contact the Milford Water Department for more information. This restriction will run until further notice and once lifted you will be properly notified.

Milford Water Department would like to thank all of its customers in advance for their cooperation in this matter and will lift the Conservation Alert as soon as conditions allow.

PLEASE VISIT THE WATER CONSERVATION PAGE FOR MORE INFORMATION.

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Echo Lake Level – Graph Echo Lake Spreadsheet (0.1 MiB)

Level of Echo Lake Echo Lake Levels 1995-2025 PLUS Capacity (0.2 MiB)

Rainfall Totals Rainfall.25 (0.2 MiB)

Mass Drought Advisory Status Massachusetts Drought Alert - November 08 2024 (0.4 MiB)

Drought Letter Drought Letter-2024-11-12 (0.2 MiB)

Irrigation Policy MWC Irrigation Notice (0.5 MiB)

MassDEP – brochure on The Value of Public Drinking Water Water-values (0.3 MiB)

These pictures were taken at Echo Lake in September 2016.