Milford, Massachusetts 01757

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Sunday, August 7, 2022, the Contractor will be on-site at Fortune Blvd and East Main Street to repair the leaking gate valve. If you experience discolored water, please run one cold water faucet only preferably from the kitchen sink for about 5 minutes. If the water does not clear, shut it off and wait for at least one hour before trying to clear it. Thank you for your patience while we do this repair work.

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Starting March 1st 2022, the following fees will be charged when using our On-line/phone payment services:

Credit/Debit Payments = 3% of transaction with a minimum charge of $2.00

On-line ACH/EFT (pay by check) = $0.50

Pay-by Phone = $0.95 (Plus the cost of the payment. Example: check payment $0.50 over the phone $.95 will cost $1.45)

Additionally, Credit/Debit card payments made at the office WILL ALSO incur a fee going forward.

Cash and Check Payments will still be accepted at the office.

Under Massachusetts General Law governing Municipal entities all fees must be paid by the user and can not be absorbed by the Municipality.

Sign up for Auto Pay using your checking account to reduce the on-line payment fees.

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Notice to All Milford Water Department Customers

As of December 3^rd 2021, Past Due, unpaid water balances 45 days or older are subject to interest charges at 14% per annum. The interest charges will be applied to both residential and commercial customers. All past due, unpaid water balances greater than 1 year will be subject to the Town of Milford’s Tax Lien Collection process commencing November 1^st 2022. Should you have any questions please call the office at 508-473-5110 Monday – Friday 8am – 4:30pm.

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Notice

On March 23, 2022, at a regular scheduled meeting, the Town of Milford Water Commissioners approved an increase of 5% to the water usage rates to begin on July 1, 2022.

The change to the current rates is as follows;

Residential

First 4800 cubic feet – $4.80 per hundred cubic feet will be $5.04 per hundred cubic feet.

Usage over 4800 cubic feet – $7.21 per hundred cubic feet will be $7.57 per hundred cubic feet.

Commercial (non-residential)

$4.80 per hundred cubic feet will be $5.04 per hundred cubic feet.

Please note that the total dollar amount of the increase on an individual water bill will vary based on the amount of water used.

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NEW OFFICE HOURS STARTING IN 2022

MONDAY – FRIDAY 8:00 A.M. – 4:30 P.M.

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You now have the option to pay your account 24/7 with your telephone by calling our Payment Phone Number 884-925-2445 (fees apply). All you need is your water account number and payment information.

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Milford Water Department’s Water Conservation Policy Relative to Irrigation Systems.

As part of the Rules and Regulations M.D.P.U. No.19 – sheet 13 and in response to the Mass Department of Environmental Protection’s request to develop a more aggressive “Water Conservation Policy” to help meet future demands created a Water Conservation Policy, the Water Department has approved policy with the following reference to lawn irrigation systems in effect and has been since January 1, 2005.

Sheet 13, Section 17 – WATER CONSERVATION POLICY

(5) Banned all new lawn irrigation systems connected to the Water Department supply after January 1, 2005. If a customer installed a lawn irrigation system after January 1, 2005 and connected it to the Department’s supply, the Water Department requires the Customer to disconnect the banned irrigation system and the Department also reserves its right to terminate service to this customer until the irrigation system is disconnected.

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WATER CONSERVATION LEVEL

Mandatory Stage III

 effective July 27, 2022

What does this mean to you as a customer?

OUTSIDE WATER USAGE IS LIMITED TO HAND-HELD HOSE ONLY BETWEEN THE HOURS OF 7PM AND 7AM FOR NO MORE THAN 1HR. This means that you may not use any irrigation systems, sprinklers or unattended hoses at any time. It restricts usage to only a hand-held hose after 7pm and before 7am for no more than 1hr.

Milford Water Department DOES MONITOR FOR VIOLATORS OF THE CONSERVATION STAGES AND WILL ISSUE A WRITTEN WARNING FOR THE FIRST VIOLATION.

SUBSEQUENT VIOLATION WILL RESULT IN THE TERMINATION OF WATER SERVICE. ONCE THE SERVICE HAS BEEN TERMINATED THE COST OF THE RESTORATION WILL BE THE RESPONSIBILITY OF THE OWNER.

The Milford Water Department at this time would like to Thank all of its customers for their cooperation in this matter and hope that by CONSERVING now we will not need to have a complete water restriction going forward.

PLEASE VISIT THE WATER CONSERVATION PAGE FOR MORE INFORMATION.

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DEP Drought Advisory Status FINAL Drought Letter 7-28-2022 (0.2 MiB)

These pictures were taken at Echo Lake in September 2016.