Conservation Level

Effective April 24,2023, THE CONSERVATION LEVEL IS AT A

   Mandatory STAGE II

Learn About The Conservation Levels

It is important to know the meaning of the various levels. Click the button below to go to a page with details in English.

You Can Conserve Water Now

There are many things you can today starting today to conserve our precious water. Click the button below for some useful tips.

Milford, Massachusetts 01757

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OFFICE HOURS

MONDAY – FRIDAY 8:00 A.M. – 4:30 P.M. 

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2023 Flushing Schedule – Hydrant Flushing has been completed

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May 4, 2023  –  Starting May 8th RFS Corp. will begin replacing water mains as per their contract. The Work of this Contract generally consists of new water main installed along Exchange Street from Congress Street to Main Street, along Clark Street, between Exchange Street and Fayette Street, and along Fayette Street, between Clark Street and Congress Street.

Also included in this contract is a new water main installed along Myrtle and Poplar Streets from Claflin Street to Forest Street.

Work will be conducted Mondays through Fridays beginning at 7am, working 8-to-10-hour days, weather permitting. Work is expected to run through July.

While work is being completed you may expect temporary water shutoffs, increased noise from heavy equipment in the area, changes in traffic patterns and road closures. The contractor and Department will work to minimize any disruptions during construction.

Thank you for your cooperation in this very important matter. If you have any questions, please call the office at 508-473-5110.

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Notice

On March 21, 2023, at a scheduled meeting, the Town of Milford Water Commissioners approved an increase of 5% in its rates to begin on July 1, 2023.

The change to the current water usage rates is as follows;

Residential

First 4800 cubic feet – $5.04 per hundred cubic feet will be $5.29 per hundred cubic feet.

Low Income – $4.04 per hundred cubic feet will be $4.24 per hundred cubic feet.

Usage over 4800 cubic feet – $7.57 per hundred cubic feet will be $7.94 per hundred cubic feet.

Low Income – $6.06 per hundred cubic feet will be $6.36 per hundred cubic feet.

Quarterly Service Charge – $40.17 will be $42.18 per quarter for a 5/8 residential meter.

Low Income – $32.12 will be $33.73 per quarter for a 5/8 residential meter.

Please note the Quarterly Service Charge varies and is based on the size of the meter installed at your location, most homes have a 5/8 meter. The total dollar amount of the increase on an individual water bill will vary based on the amount of water used.

Non-residential

First 4800 cubic feet – $5.04 per hundred cubic feet will be $5.29 per hundred cubic feet.

Usage over 4800 cubic feet – will be $5.82 per hundred cubic feet.

Monthly Service Charge – $23.12 will be $24.28 per month for a 5/8 non-residential meter.

Please note the Monthly Service Charge varies and is based on the size of the meter installed at your location. The total dollar amount of the increase on an individual water bill will vary based on the amount of water used.

Other fees such as Private Fire Service and Hydrants have also increased by 5%.

For a complete schedule of rates and fees please see MWD Rates FY24 posted on our website.

 

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Milford Water Department’s Water Conservation Policy Relative to Irrigation Systems.

As part of the Rules and Regulations M.D.P.U. No.19 – sheet 13 and in response to the Mass Department of Environmental Protection’s request to develop a more aggressive “Water Conservation Policy” to help meet future demands created a Water Conservation Policy, the Water Department has approved policy with the following reference to lawn irrigation systems in effect and has been since January 1, 2005.

Sheet 13, Section 17 – WATER CONSERVATION POLICY

(5) Banned all new lawn irrigation systems connected to the Water Department supply after January 1, 2005. If a customer installed a lawn irrigation system after January 1, 2005 and connected it to the Department’s supply, the Water Department requires the Customer to disconnect the banned irrigation system and the Department also reserves its right to terminate service to this customer until the irrigation system is disconnected.

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CONGRESS STREET WATER TANK

The Milford Water Department is beginning the construction of the new Booster Pump Station on Congress Street in front of the Congress Street Tank. Work is expected to run through early Fall. Work will be conducted Mondays through Fridays beginning at 7am, working 8-to-10-hour days, weather permitting.

If the weather becomes an issue, there may be the need to work on some Saturdays in order to keep to our very aggressive schedule.

While work is being completed you may expect increased noise and heavy equipment in the area.

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WATER CONSERVATION LEVEL

Effective April 24, 2023

Mandatory Stage II

 

What does this mean to you as a customer?

OUTSIDE WATER USAGE IS LIMITED TO BETWEEN THE HOURS OF 7PM AND 7AM on an ODD / EVEN basis. Those customers with even house numbers may water on even calendar days and those with odd house numbers may use water on odd calendar days. The Department will allow certain exceptions provided you make arrangements with us first. This restriction will run until further notice and should there be any changes in the status of the restriction, you will be properly notified at that time.

Milford Water Department DOES MONITOR FOR VIOLATORS OF THE CONSERVATION STAGES AND WILL ISSUE A WRITTEN WARNING FOR THE FIRST VIOLATION.

SUBSEQUENT VIOLATION WILL RESULT IN THE TERMINATION OF WATER SERVICE. ONCE THE SERVICE HAS BEEN TERMINATED THE COST OF THE RESTORATION WILL BE THE RESPONSIBILITY OF THE OWNER.

The Milford Water Department at this time would like to Thank all of its customers for their cooperation in this matter and hope that by CONSERVING now we will not need to have a complete water restriction going forward.

PLEASE VISIT THE WATER CONSERVATION PAGE FOR MORE INFORMATION.

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DEP Drought Advisory Status Icon of Drought Letter 9-1-2022 Drought Letter 9-1-2022 (0.3 MiB)

Level of Echo Lake Icon of Echo Lake Levels 1995-2023 PLUS Capacity Echo Lake Levels 1995-2023 PLUS Capacity (0.2 MiB)

Rainfall Totals Icon of Rainfall Rainfall (93 KiB)

Irrigation Policy Icon of MWC Irrigation Notice MWC Irrigation Notice (0.5 MiB)

MassDEP – brochure on The Value of Public Drinking Water Icon of Water-values Water-values (0.3 MiB)

These pictures were taken at Echo Lake in September 2016.

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Thank you for visiting our web site that is now mobile friendly.  The goal of the site is to give you accurate and up-to-date information about your water supply in Milford.  This site will allow us to do that in a more efficient manner.

You will find information here on a wide variety of subjects including paying your bill on-line, what to do when you are buying or selling your house, reports on water quality, and history of the company.  We hope you will take the time to explore the site’s contents and come back and visit us often.

Your confidence in the water supply is our top priority and we will continue to strive to earn your trust. We welcome your comments and feedback.

David Condrey

Manager, Milford Water Department