Milford, Massachusetts 01757

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Today, 7/6/2022, at 11:40 a.m.,  we received a call that a pipe burst on 1 National St. This was a 12″ pipe which has caused discolored water all through Town.  Please refrain from running hot water until your cold water runs clear. 

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Starting March 1st 2022, the following fees will be charged when using our On-line/phone payment services:

Credit/Debit Payments = 3% of transaction with a minimum charge of $2.00

On-line ACH/EFT (pay by check) = $0.50

Pay-by Phone = $0.95 (Plus the cost of the payment. Example: check payment $0.50 over the phone $.95 will cost $1.45)

Additionally, Credit/Debit card payments made at the office WILL ALSO incur a fee going forward.

Cash and Check Payments will still be accepted at the office.

Under Massachusetts General Law governing Municipal entities all fees must be paid by the user and can not be absorbed by the Municipality.

Sign up for Auto Pay using your checking account to reduce the on-line payment fees.

Notice to All Milford Water Department Customers

As of December 3^rd 2021, Past Due, unpaid water balances 45 days or older are subject to interest charges at 14% per annum. The interest charges will be applied to both residential and commercial customers. All past due, unpaid water balances greater than 1 year will be subject to the Town of Milford’s Tax Lien Collection process commencing November 1^st 2022. Should you have any questions please call the office at 508-473-5110 Monday – Friday 8am – 4:30pm.

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Notice

On March 23, 2022, at a regular scheduled meeting, the Town of Milford Water Commissioners approved an increase of 5% to the water usage rates to begin on July 1, 2022.

The change to the current rates is as follows;

Residential

First 4800 cubic feet – $4.80 per hundred cubic feet will be $5.04 per hundred cubic feet.

Usage over 4800 cubic feet – $7.21 per hundred cubic feet will be $7.57 per hundred cubic feet.

Commercial (non-residential)

$4.80 per hundred cubic feet will be $5.04 per hundred cubic feet.

Please note that the total dollar amount of the increase on an individual water bill will vary based on the amount of water used.

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NEW OFFICE HOURS STARTING IN 2022

MONDAY – FRIDAY 8:00 A.M. – 4:30 P.M.

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YOU NOW HAVE THE OPTION TO PAY YOUR ACCOUNT 24/7 WITH YOUR TELEPHONE BY CALLING OUR

TOLL FREE NUMBER 844-925-2445.

ALL YOU NEED IS YOUR WATER ACCOUNT NUMBER AND PAYMENT INFORMATION.

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Milford Water Department’s Water Conservation Policy Relative to Irrigation Systems.

As part of the Rules and Regulations M.D.P.U. No.19 – sheet 13 and in response to the Mass Department of Environmental Protection’s request to develop a more aggressive “Water Conservation Policy” to help meet future demands created a Water Conservation Policy, the Water Department has approved policy with the following reference to lawn irrigation systems in effect and has been since January 1, 2005.

Sheet 13, Section 17 – WATER CONSERVATION POLICY

(5) Banned all new lawn irrigation systems connected to the Water Department supply after January 1, 2005. If a customer installed a lawn irrigation system after January 1, 2005 and connected it to the Department’s supply, the Water Department requires the Customer to disconnect the banned irrigation system and the Department also reserves its right to terminate service to this customer until the irrigation system is disconnected.

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THE WATER CONSERVATION LEVEL

Modified Stage II Water Conservation level is still in effect for 2022

What does this mean to you as a customer?

ALL OUTSIDE WATER USAGE INCLUDING IRRIGATION WATER IS LIMITED TO TWO DAYS A WEEK ALLOCATION PROGRAM BETWEEN THE HOURS OF 7PM AND 7AM. This means that all outside water use is based on your house number, odd numbers may use water on SUNDAY AND THURSDAY and even numbers may use water on TUESDAY AND SATURDAY after 7pm and before 7am.

MWC DOES MONITOR FOR VIOLATORS OF THE CONSERVATION STAGES.

The Milford Water Department at this time would like to thank all of its customers for their cooperation in this matter and hope that by CONSERVING now we will not need to increase our water restriction going forward.

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PLEASE VISIT THE WATER CONSERVATION PAGE FOR MORE INFORMATION.

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DEP Drought Advisory Status Drought Letter 5-13-2021 (0.3 MiB)

These pictures were taken at Echo Lake in September 2016.