THE OFFICE WILL OPEN FOR WALK-IN PAYMENTS FROM 9:00 – NOON AND 1:00 – 3:00 M-F. YOU CAN CALL OUR TOLL FREE PAYMENT LINE 24/7 AT 844-925-2445, PAY ON-LINE HERE ON OUR WEBSITE, DROP YOUR PAYMENT IN OUR DROP BOX, OR MAIL IN YOUR PAYMENT.
Effective Monday, June 15, 2020, the Milford Water Company office will be open from 9:00 – noon and then from 1:00 to 3:00. Only one customer at a time will be allowed in the office and all must wear a protective face covering. The restrooms in the building are closed to the public until further notice.
You can call 844-925-2445 to make a credit card payment or leave your payment in the drop box located to the right of the main office door at 66 Dilla Street. You can also log-in to our on-line site by clicking on the View or Pay your Bill button on this web page.
- COVID-19 Mangers Update – Office Re-opening MWC COVID-19 Response Re-opening 06-11-2020 (0.1 MiB)
YOU NOW HAVE THE OPTION TO PAY YOUR ACCOUNT 24/7 WITH YOUR TELEPHONE BY CALLING OUR
TOLL FREE NUMBER 844-925-2445.
ALL YOU NEED IS YOUR WATER ACCOUNT NUMBER AND PAYMENT INFORMATION.
Notice – as of 6/22/2020, Hydrant Flushing is done. It may be done again in the fall depending on the water levels and the weather.
Milford Water Company’s Water Conservation Policy Relative to Irrigation Systems.
As part of its Mass Department of Public Utilities Approved Rules and Regulations M.D.P.U. No.19 – sheet 13 and in response to the Mass Department of Environmental Protection’s request to develop a more aggressive “Water Conservation Policy” to help meet future demands created a Water Conservation Policy. As part of that approved policy the following reference to lawn irrigation systems is in effect and has been since January 1, 2005.
Sheet 13, Section 17 – WATER CONSERVATION POLICY
(5) Banned all new lawn irrigation systems connected to the Company supply after January 1, 2005. If a customer installed a lawn irrigation system after January 1, 2005 and connected it to the Company’s supply, the Company requires the Customer to disconnect the banned irrigation system and the Company also reserves its right to terminate service to this customer until the irrigation system is disconnected.
THE WATER CONSERVATION LEVEL
As of June 29, 2020, Milford Water Company is on a Modified STAGE II Water CONSERVATION Level.
What does this mean to you as a customer?
ALL OUTSIDE WATER USAGE INCLUDING IRRIGATION WATER IS LIMITED TO TWO DAYS A WEEK ALLOCATION PROGRAM BETWEEN THE HOURS OF 7PM AND 7AM. This means that all outside water use is based on your house number, odd numbers may use water on SUNDAY AND THURSDAY and even numbers may use water on TUESDAY AND SATURDAY after 7pm and before 7am.
MWC DOES MONITOR FOR VIOLATORS OF THE CONSERVATION STAGES.
The Milford Water Company at this time would like to thank all of its customers for their cooperation in this matter and hope that by CONSERVING now we will not need to increase our water restriction going forward.
PLEASE VISIT THE WATER CONSERVATION PAGE FOR MORE INFORMATION.
These pictures were taken at Echo Lake in September 2016.
Thank you for visiting our web site that is now mobile friendly. The goal of the site is to give you accurate and up-to-date information about your water supply in Milford. This site will allow us to do that in a more efficient manner.
You will find information here on a wide variety of subjects including paying your bill on-line, what to do when you are buying or selling your house, reports on water quality, and history of the company. We hope you will take the time to explore the site’s contents and come back and visit us often.
Your confidence in the water supply is our top priority and we will continue to strive to earn your trust. We welcome your comments and feedback.