Effective Wednesday, March 18, 2020 – Milford Water Company’s office is closed for walk-in payments until further notice.

You can call 508-473-5110 to make a credit card payment or leave your payment in the drop box located to the right of the main office door at 66 Dilla Street. You can also log-in to our on-line site by clicking on the View or Pay your Bill button on this web page.

Important Information

• COVID-19 Mangers Update COVID-19 Manager's Update Final (0.1 MiB)
• Essential Services Essential Services 3.23.2020 (0.2 MiB)
• Governor Baker’s COVID order Governor Baker COVID Order No 13 (0.2 MiB)
• COVID Media Release MWC COVID-19 Response 03-17-20 (42 KiB)

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3/26/2020 – Milford Water Company is conducting hydrant maintenance throughout Milford and as part of the maintenance we are exercising the water gates that feed the hydrants. This is all part of hydrant maintenance procedures we have in place. From time to time depending on where we are at in the system some customers may experience discolored or cloudy water, if this occurs they will need to run one COLD water faucet for 10 – 15 minutes. They do not need to open their faucet fully just enough to get the discolored water flushed out.
We wish to thank our customers for their patience and understanding as Milford Water conducts this very important maintenance program.

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Milford Water Company’s Water Conservation Policy Relative to Irrigation Systems.

As part of its Mass Department of Public Utilities Approved Rules and Regulations M.D.P.U. No.19 – sheet 13 and in response to the Mass Department of Environmental Protection’s request to develop a more aggressive “Water Conservation Policy” to help meet future demands created a Water Conservation Policy. As part of that approved policy the following reference to lawn irrigation systems is in effect and has been since January 1, 2005.

Sheet 13, Section 17 – WATER CONSERVATION POLICY

(5) Banned all new lawn irrigation systems connected to the Company supply after January 1, 2005. If a customer installed a lawn irrigation system after January 1, 2005 and connected it to the Company’s supply, the Company requires the Customer to disconnect the banned irrigation system and the Company also reserves its right to terminate service to this customer until the irrigation system is disconnected.

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THE WATER CONSERVATION LEVEL

Effective August 5, 2019

Milford Water Company is currently on a STAGE II Water CONSERVATION Level.

What does this mean to you as a customer?

ALL OUTSIDE WATER USAGE INCLUDING IRRIGATION WATER IS LIMITED TO AN ODD – EVEN ALLOCATION PROGRAM BETWEEN THE HOURS OF 7PM AND 7AM. This means that all outside water use is based on your house number, odd numbers may use water on odd calendar days and even numbers may use water on even number days after 7pm and before 7am.

MWC DOES MONITOR FOR VIOLATORS OF THE CONSERVATION STAGES.

 The Milford Water Company at this time would like to thank all of its customers for their cooperation in this matter and hope that by CONSERVING now we will not need to increase our water restriction going forward.

PLEASE VISIT THE WATER CONSERVATION PAGE FOR MORE INFORMATION.

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These pictures were taken at Echo Lake in September 2016.