Online bill Payment
It’s now fast and easy to pay and/or view your bills online.
The Milford Water Department is excited to offer customers an easy and secure way to view, print and pay their water bills online. We support electronic presentment (viewing) and billing because it is more convenient for our customers and better for the
The Milford Water Department, in partnership with Invoice Cloud, offers the following benefits:
No signup cost
Access, view and pay your water bill online, at your convenience
Paying your bill online is faster and cheaper than writing a check and mailing it – if you pay on-line by check
You can pay with electronic check or credit/debit card – fees apply ($.50 for check – 3% for credit/debit card)
You may choose to eliminate paper invoices to reduce clutter and help the environment
You have the option to pay immediately, schedule a payment or sign up for Auto-Pay
To make a water bill payment, please click this button
If you need help using online bill pay or you have a question about your account, please call the Milford Water Department
at (508) 473-5110.
Click here for a list of Frequently Asked Questions
If there is an error in the Credit Card charge, please contact Invoice Cloud at (877) 256-8330 option 3.
You can also pay by phone, 24/7, by calling our automated payment line at 844-925-2445, fees apply.
Starting March 1st, 2022, the following fees will be charged when using our On-line/phone payment services:
Credit/Debit Payments = 3% of transaction with a minimum charge of $2.00
On-line ACH/EFT (pay by check) = $0.50
Pay-by Phone = $0.95 (Plus the cost of the payment. Example: check payment $0.50 over the phone $.95 will cost $1.45)
Additionally, Credit/Debit card payments made at the office WILL ALSO incur a fee going forward.
Cash and Check Payments will still be accepted at the office.
Under Massachusetts General Law governing Municipal entities all fees must be paid by the user and can not be absorbed by the Municipality.
Sign up for Auto Pay using your checking account to reduce the on-line payment fees.
Notice to All Milford Water Department Customers
As of December 3rd 2021, Past Due, unpaid water balances 45 days or older are subject to interest charges at 14% per annum. The interest charges will be applied to both residential and commercial customers. All past due, unpaid water balances greater than 1 year will be subject to the Town of Milford’s Tax Lien Collection process commencing November 1st 2022. Should you have any questions please call the office at 508-473-5110 Monday – Friday 8am – 4:30pm.
On March 23, 2022, at a regular scheduled meeting, the Town of Milford Water Commissioners approved an increase of 5% to the water usage rates to begin on July 1, 2022.
The change to the current rates is as follows;
First 4800 cubic feet – $4.80 per hundred cubic feet will be $5.04 per hundred cubic feet.
Usage over 4800 cubic feet – $7.21 per hundred cubic feet will be $7.57 per hundred cubic feet.
$4.80 per hundred cubic feet will be $5.04 per hundred cubic feet.
Please note that the total dollar amount of the increase on an individual water bill will vary based on the amount of water used.